Terms + Conditions


The boring but necessary details you need to be aware of.

  • Please also refer to the Pricing page so these T+Cs make sense.

    Passes cannot be transferred to another client or used between two clients. No extensions. Limited space per class so preferred class cannot be guaranteed. We recommend booking all classes in advance as refunds will not be given if you are unable to attend. Please refer to our Policies page (in the footer of our website) for more information.

    Please contact us directly to book or enquire about private classes. Please refer to our Policies page (in the footer of our website) for more information.

  • By taking part in The Pilates House classes in studio or online you agree to the following. These are also included in the New Client Form sent to all new studio clients.

    “I have completed the client information, truthfully and accurately to the best of my knowledge. I understand that The Pilates House classes are fitness classes and not rehabilitation classes. I understand that this document will be stored safely by The Pilates House for record keeping.

    I knowingly assume the risks involved in taking Pilates instruction, using Pilates equipment and exercising at this location.

    In consideration of my participation, I hereby take full responsibility for any injuries incurred and release Are Double You Limited, The Pilates House, and its instructors, from any future claim resulting from accident or ordinary negligence. I have read the above release and waiver of liability and fully understand its contents. I voluntarily agree to the terms and conditions stated above.”